Rainman USA Return Policy:
We take pride in our products and want you to be completely satisfied. If you are not completely satisfied for any reason, please return the unopened and unused merchandise within 90 days for a refund or exchange. Defective or used merchandise must be returned within 30 days for a refund or exchange. All items will be inspected and a handling fee of up to 20% may be applied. A refund less shipping and handling will be applied to the original form of payment, or an exchange item will be sent promptly if requested. Please call before returning any item to obtain on RA# that will accompany your return. Any return not accompanied by an RA# will not be accepted.
Please contact us to request a Return Authorization (RA) number in order to ensure proper credit for return. You may send us a message from our contact us form or call by telephone.
Please note that you are responsible for the cost of shipping your return or exchange to us.
1. We suggest that you ship your package insured to ensure safe arrival.
2. Please place item in original packaging or comparable shipping box.
3. Please write RA# clearly on the outside of your box and on the paperwork inside the box.
Send returns to:
849 West 18th St. Suite C
Costa Mesa, Ca 92627